Pick Up Info
Click & Collect Pickup Point
The Click & Collect Store is located in the concourse of the Allianz Arena between Section E and F, past the ticket control.
Opening Hours for Pick Up
Thursday, June 25: 5 pm – 7 pm
Friday, June 26: 5 pm – 7 pm
Saturday, June 27: 5 pm – 7 pm
I DIDN'T RECEIVE A CONFIRMATION EMAIL. WHAT NOW?
IT'S POSSIBLE THAT THE CONFIRMATION EMAIL DOESN'T LOAD CORRECTLY, ESPECIALLY IN A CROWDED AREA. TRY OPENING THE EMAIL AGAIN. IF THAT DOESN'T WORK, YOU CAN STILL COLLECT YOUR ORDER BY TELLING US YOUR NAME OR ORDER NUMBER.
CAN I EXCHANGE SIZES AT THE CLICK & COLLECT?
IN MOST CASES, EXCHANGES AT THE CLICK & COLLECT ARE NOT POSSIBLE. NOT SURE ABOUT YOUR SIZE? THEN IT MIGHT BE BETTER TO BUY YOUR MERCH AT ONE OF OUR REGULAR MERCHANDISE STANDS, WHERE YOU CAN CHECK THE SIZES BEFORE YOU BUY.
WHAT HAPPENS IF I DON'T COLLECT MY ORDER?
IF YOU'RE UNABLE TO PICK UP YOUR ORDER, PLEASE CONTACT US. WE'LL REFUND THE AMOUNT TO YOUR ACCOUNT. UNFORTUNATELY, IT'S NOT POSSIBLE TO DELIVER THE ITEMS TO YOUR HOME ADDRESS.
IS THERE MORE MERCHANDISE AVAILABLE AT THE OTHER STANDS?
YOU CAN PRE-ORDER A SELECTION OF THE AVAILABLE MERCHANDISE. THERE WILL BE MORE PRODUCTS AVAILABLE AT OUR REGULAR MERCHANDISE STANDS.